Privacy Policy

Last Updated: May 17, 2026

Connvolve ("we," "us" or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains what personal data we collect, why we collect it, how we use and safeguard it, and the rights you have in relation to it when you visit our website. You can contact us about privacy matters through our Contact Page.

Connvolve is the data controller for the personal data described in this policy. The legal entity name and registered address will be disclosed on written request through our Contact Page.

1. Scope

This policy applies to personal data we collect through our public website. It does not apply to data processed under separate agreements with our customers, partners or vendors, which are governed by the terms of those agreements.

2. Information we collect

We collect only the minimum personal data necessary to operate our website and to respond to inquiries. The categories of data we may collect include:

• Usage and Device Data: Information collected automatically when you visit the website, such as truncated IP address, browser type and version, device characteristics, referring pages, pages visited, and approximate location. This is collected through analytics technologies only after you grant consent via our cookie banner.
• Communications Data: Information you voluntarily provide when you contact us or submit a form, such as your name, business email address, company, role and the content of your message.
• Cookies and Similar Technologies: Please see our Cookie Policy for details on the cookies we use and how you can control them.

We do not knowingly collect special categories of personal data (such as health, biometric or financial information) through our website.

3. How we use your data

We use personal data for the following purposes:

• To operate, maintain, secure and improve our website and the content we publish.
• To respond to your inquiries and to provide the information or follow-up you have requested.
• To measure how visitors engage with our website, in aggregate, so we can improve our content and user experience.
• To comply with applicable legal obligations, enforce our terms, and protect the rights, safety and integrity of our services, website visitors and business contacts.

4. Legal bases for processing

Where the EU/UK General Data Protection Regulation (GDPR) applies, we rely on the following legal bases:

• Consent, for analytics and other non-essential cookies. You can withdraw consent at any time.
• Legitimate interests, in operating and securing our website and in responding to inquiries you initiate, balanced against your rights and expectations.
• Performance of a contract or pre-contractual steps, where you ask us about our services.
• Compliance with a legal obligation, where the law requires us to retain or disclose information.

5. How we share your data

We do not sell your personal data and we do not share it for cross-context behavioral advertising. We disclose information only as necessary, with categories of recipients such as:

• Service providers that operate our website infrastructure, form handling, communications, scheduling and analytics on our behalf, such as hosting, analytics, calendar and email providers, under appropriate confidentiality and data-protection commitments.
• Professional advisors (such as lawyers, accountants and auditors) where reasonably required.
• Public authorities or other parties, where required by law or to protect our rights, property or safety, or those of others.
• A successor entity, in the event of a merger, acquisition, financing or sale of assets, subject to confidentiality protections.

Current service provider categories include website hosting and forms, analytics loaded only after consent, scheduling or video meeting tools when you book time with us, and email or communication tools used to respond to inquiries. A more specific provider list is available on request through our Contact Page.

6. International data transfers

Our service providers may process personal data in countries outside your country of residence, including outside the European Economic Area or the United Kingdom. We select providers that publish their own data-protection commitments and, where applicable, rely on the transfer mechanisms incorporated into their standard terms (for example, Standard Contractual Clauses) — we do not separately negotiate bespoke transfer arrangements. If you would like to know which provider handles a specific category of data, please contact us through our Contact Page.

7. Data retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, to comply with legal, accounting or reporting obligations, or to resolve disputes. Website inquiry records are typically retained for up to 24 months after the last interaction unless a longer period is required for legal, security or business record purposes. Analytics data is retained according to the retention settings of the analytics service and only for as long as reasonably required to understand aggregate website performance. Cookie consent choices are stored until you clear your browser storage or update your preference.

8. Data security

We maintain administrative, technical and organizational measures designed to protect personal data against unauthorized access, alteration, disclosure or destruction. While no method of transmission or storage can be completely secure, we work with reputable service providers that adhere to recognized security standards.

9. Your rights

Depending on your jurisdiction and the applicable law, including the EU/UK GDPR or India's Digital Personal Data Protection (DPDP) Act where applicable, you may have rights in relation to your personal data: access, correction or rectification, erasure, restriction of processing, objection to processing, portability, grievance redressal, and withdrawal of consent. You may also have the right to lodge a complaint with the relevant data-protection authority in your country.

To exercise any of these rights, please contact us through our Contact Page. We may need to verify your identity before responding to your request and will respond within the timeframes required by applicable law.

10. Children's privacy

Our website is not directed to children, and we do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us so we can take appropriate steps to remove it.

11. Third-party links

Our website may include links to third-party sites, plugins or applications. We are not responsible for the privacy practices of those third parties; we encourage you to read their privacy notices.

11.1 Do Not Track and Global Privacy Control

Some browsers send a Do Not Track (DNT) or Global Privacy Control (GPC) signal. Because our cookie banner already gives every visitor an explicit opt-in or opt-out for non-essential cookies, we do not load analytics cookies until you grant consent — regardless of the DNT or GPC signal. If you have not yet interacted with the banner and your browser sends a GPC signal, we treat that signal as a withdrawal of consent and do not set analytics cookies. You can always reopen the banner from the "Cookie Settings" link in the footer.

12. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology or legal requirements. The "Last Updated" date above indicates when this policy was last revised. Where the changes are material, we will provide a more prominent notice.

13. Contact us

If you have questions, concerns or requests relating to your personal data or this Privacy Policy, please contact us through our Contact Page.